Better communication through Patient Relations Representatives.

Our Patient Relations staff works to make sure that all our patients’ stays are pleasant ones. They are caring, professionally-trained individuals who act as patient advocates to make communication easier between patients, family members and the hospital staff.  

 
If you or your family have a question or concern about your stay, please let us know. We suggest you first discuss your concerns with your nurse, the department manager and your doctor. If your concern remains unresolved, the Patient Relations staff is available to help you reach a resolution or provide more information.  

You may contact a Patient and Family Service Representative Monday through Friday, 8:30 a.m. to 5:00 p.m. by calling ext. 5801 inside the hospital, or (310) 543-5801 outside.